Planisys Privacy Policy

1. Introduction

Planisys is committed to ensuring the privacy and security of user data in compliance with GDPR, CISA, and other applicable regulations. This policy outlines how we collect, process, and store personal data.

2. Data Collection & Usage

We collect information such as names, emails, IP addresses, and usage logs for service provision, billing, and security purposes. Data is processed securely and only retained for as long as necessary.

3. Email Security & Spam Policy

Planisys offers secure email services with anti-spam filters, encryption, and compliance with international standards.

We implement the following email security measures:

• SPF (Sender Policy Framework): Prevents unauthorized email senders from using Planisys domains.
• DKIM (DomainKeys Identified Mail): Adds a cryptographic signature to outgoing emails to verify authenticity.
• DMARC (Domain-based Message Authentication, Reporting, and Conformance): Enforces SPF/DKIM alignment and provides visibility into unauthorized email attempts.
• End-to-End Encryption: All emails are encrypted in transit and at rest.

We comply with international email regulations, including GDPR and CAN-SPAM, ensuring secure message transmission.

4. Data Protection & Security

All data is encrypted both in transit and at rest. We implement industry-leading security measures, including ISO 27001 and SOC 2 certified infrastructure, to prevent unauthorized access.

4.1 DNS Privacy & Encryption

Planisys provides DNS over TLS (DoT) services to enhance DNS privacy. DoT encrypts DNS queries, preventing third parties, such as ISPs, from intercepting or tracking browsing activity. Our DNS infrastructure ensures:

• Encrypted DNS traffic to protect user privacy.
• Mitigation against man-in-the-middle (MITM) attacks.
• Compliance with GDPR and global privacy standards.

By using Planisys' DoT services, users ensure a secure and private browsing experience.

5. Disaster Recovery Plan

Planisys maintains a comprehensive Disaster Recovery Plan to ensure business continuity. Our infrastructure is hosted in secure, redundant data centers, including Hivelocity Miami (Digital Realty), with ISO 27001, SOC 2, PCI DSS, and HIPAA compliance.

6. Cookies Policy

Planisys uses cookies to enhance user experience, ensure security, and improve service performance. These include essential, functional, and analytics cookies.

Security Measures:

• All cookies are encrypted to prevent unauthorized access.
• Cookies are set with secure and HttpOnly flags to mitigate security risks.
• Session cookies are stored temporarily and automatically expire after user inactivity.

By using our services, you consent to our cookie usage in accordance with GDPR and CISA regulations. You may manage cookie preferences in your browser settings.

7. Third-Party Data Sharing

We do not sell user data. Third-party data processing (e.g., payment providers) is only performed under strict data protection agreements.

8. User Rights

Under GDPR, users have the right to access, correct, delete, or restrict the processing of their personal data. Requests can be made to privacy@planisys.net.

9. Contact Information

Planisys Corp
801 Brickell Ave, Suite #800, Miami, FL 33131, USA

Phone: +1 (305) 216 6120